All orders are shipped priority with confirmation delivery.All orders over $100 come with signature delivery meaning you will need to sign for the package. All orders are sent out within 24-72 hours of payment. Please allow up to two weeks for delivery. We do guarantee our knives. if you have any problems with them just let us know and we will fix the problem.our knives are brand new not refurbished or used. there is a 25% restocking fee for all non defective returns . We now have online tracking so when your package is on its way we will email you the tracking #. you can send money orders,cash to
RNK direct sales
204 Lincoln st
phone # 913-783-4761
we do accept matercard and visa ,discover credit cards through our payment processor authorize.net!!
we do not ship internationaly. We do ship to the 50 states.
if you have any problems with the credit card payment form when you check out you can call us and do it over the phone.
If you send a money order or cash please make sure you print off the invoice form and include what items you ordered in with payment. SHIPPING IS FREE ON ALL ITEMS! ALL ORDERS MUST BE SHIPPED TO THE BILLING ADDRESS PROVIDED ON THE CREDIT CARD. We do not accept merchandise returned without ORIGINAL PACKAGING if merchandise was shipped with retail packaging. This deems merchandise NON RESALEABLE. We expect merchandise to be sent back in the EXACT CONDITION it was received in. Defective knives: You have 7 business days from the date the merchandise was received to put it back into the mail and ship your item back with invoice # and day you ordered it. We are fully aware of all dates and times merchandise is received by purchaser.there is no need to call us or email us if you have a defective knife , you can simply send it back for a new one as long as it is within the terms and conditions.
We offer a Limited Guarantee on most of our products to be free of defects. Any merchandise that has been unassembled or tampered with WILL NOT BE ACCEPTED! This VOIDS the LIMITED GUARANTEE we offer immediately. There are absolutely NO EXCEPTIONS to this rule. EVERY 90 DAYS OURS CUSTOMER DATABASE IS ERASED FOR SECURITY PURPOSES. If you have problems logging back in that would mean you got erased and will have to register again. ALL FRANK BELTRAME KNIVES are sold as is no refunds or exchanges will be given. Frank Beltrame knives are hand made and hand checked before they get shipped.